Logon Broadband (Pvt,) Limited fully supports all of its voice and data services with 24/7, a dedicated and experienced customer services team, knowledgeable and proactive sales teams and functional online facilities, providing all the resources required to their customers.

The Logon Broadband (Pvt.) Limited network is monitored 24/7 by its Network Operations Centre providing you with complete confidence in the reliability of 99.9%.

As part of our continuous investment strategy we have made significant investment into both our technical support and customer service departments, ensuring all calls are answered quickly and effectively, resulting in significantly reductions in call waiting times and the number of abandoned calls.

For technical support or other help there are several ways to contact us at

1. SMS Complaint Registration Service.

Now you can contact our Support Center by simply sending an SMS message with your user ID at 03219278931. Your SMS message would be passed on to the available representative who would contact you as soon as possible.

2. You can contact us by email at support@lbi.net.pk

3. You can call us at 021-35211502 or our corporate Help Desk number